Frequently asked about converting to Xero
What is Movemybooks?
Movemybooks is online software by Ledgerscope, experts at providing productivity tools for accountants. Movemybooks converts company accounting and financial data and loads it in to Xero. We can currently transfer data from Sage and QuickBooks Desktop.
Is Movemybooks endorsed by Xero?
Yes. Although Movemybooks is not part of Xero, we work in partnership with Xero to ensure we’re able to transfer data swiftly and accurately. Xero recommends using Movemybooks to transfer data to Xero from Sage or QuickBooks Desktop.
How long will it take to transfer the data?
This depends on the volume of data being converted, and usually takes 2-3 hours. We are, however, limited by the number of requests we can make to Xero in any 24hr period. If we reach the daily limits there is a waiting period of 24hrs before we can continue to convert. Where larger volumes of data require converting the process can take a number of days.
How will the data be used?
When you upload the data, our software simply converts it to Xero format. We don’t review it in detail, share it with anyone outside our business, or use it for anything else. We do not retain the data permanently and it will be deleted from our servers after 30 days.
How will the data be protected?
Our online software is protected by strong encryption. This scrambles the data, making it virtually impossible to intercept and decode online. Data is stored encrypted on our servers. We also make sure data is encrypted when we transfer it to Xero. For more information please refer to our Security FAQ.
How much does the service cost?
Our pricing is clear and transparent and available on our homepage. You will create a new Xero organisation for each conversion and be responsible for the monthly subscription.
Can I move more than two years of transactions?
Yes at an additional cost per extra year. See the pricing information on our homepage.
I’ve already created a Xero organisation, can I still migrate existing desktop data to that account?
Yes, but only provided that the new organisation does not contain any data. If this is not the case, then the conversion will stop and you will need to provide a new, empty organisation in order to proceed.
What desktop software can I convert from?
UK versions 2008 (v14)+ of Sage 50 / Instant Accounting and UK versions 2008+ of QuickBooks desktop. We only convert to the UK version of Xero. We cannot convert into the Starter, Ledger or Cashbook versions of Xero due to transaction volume limitations.
Can I convert clients who work with foreign currencies?
Data which includes foreign currencies will be converted in the same way as other data. However, all foreign currency amounts will be changed to the home currency values. Factors specific to QuickBooks, and beyond our control, usually mean the conversion result is not completely accurate. We cannot therefore support fixing your conversion and you will need to accept the conversion results "as is".
Do you support hosted desktops?
We work on a variety of hosted desktops. There is no requirement to install anything, but the extractor application will need to have permissions to run. Most of the time this isn't an issue but if you've tried it and it doesn't work then your hosting provider should be able to help and our support team will be happy to talk to them about it.