Import your file to complete the conversion

We’ve prepared your conversion file that you’ll need to import into Sage Accounting to complete the conversion process. We’re providing this file because you’ve indicated you’re an accountant.

If you have an existing Partner Pack with promotional rates available please contact SageBusinessCloudAdministration@sage.com with details of the ‘Client’ name as it appears in your Accounting Partner Edition and the email address you use to login.

To import the attached file please log into Sage Accounting Partner Edition and click Add New Client > Migrate a Client:

Json import Sage

Click the Upload JSON file button:

JSON upload page

Browse to the file and click Open. A few seconds later a confirmation will appear. Check the name of the company is correct but ignore the (placeholder) company address. Click Migrate Client to continue:

Migrate Client Sage

The time taken to process the upload will vary significantly but could take many hours to complete. During this time you can close your browser or computer without interrupting the process.

You can also check on the progress by clicking on the Pending tab of the Client List. Hover over or mouse over the Migrating Business status for more information:

Sage Pending Status

If an error occurs a popup will appear indicating the problem and you’ll be able to download an error file:

Sage Business Import

Please contact SageBusinessCloudMigration@sage.com and include a copy of the error file and the JSON file you imported.

Where the migration completes successfully, you’re welcome to double-check it and let us know immediately if you think something is wrong.